SHIPPING
Shipping Rates
Our
shipping costs are based on the amount of your order. We offer the USPS First
Class to ship your items, orders under $49.99 are subject to a $4.99 charge,
and orders over $49.99 (inclusive) are shipped free.
Delivery Time
Our
order processing time is 1-2 working days. Our order cutoff time is 5:00 PM (EST),
Monday – Friday. Orders after 5:00 PM (EST) on Friday will be processed and
shipped next Monday. (holiday extension). Package shipping takes 2-5 working
days, so delivery time is usually 3-7 working days, depending on the shipping method and the delivery
location. Customers can check their packages through online customer service,
and we will track the status of customers' orders in real-time.
Service Area
We take pride in
offering services exclusively within the United States to ensure efficient and
prompt deliveries to our valued customers. At this time, we regretfully do not
process international orders. Thank you for understanding and supporting our commitment
to serving the domestic market.
Sales Tax
The
merchant bears all taxes.
Customer Support:
Our
customer support team can answer any questions or concerns about shipping or
delivery. If an order has been processed for more than 10 working days,
customers can choose to reship it or receive a $5 coupon as compensation. If a
package has not been received after 60 calendar days, customers will receive a
full refund and can choose to have the package reshipped or receive a $5 coupon
as compensation.
What if the Package Is Lost in
Transit?
Sorry, we are not
responsible for the loss of the package in transit; you can contact us and
provide your order number, and we will help you find the logistics company to
claim.
Contact Us
If you have any questions
about this policy, please feel free to contact customer service at +(1)(111)
111-1111.